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ARKANSAS AMBULANCE ASSOCIATION






Advocacy in Action
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Our Mission

"The ArAA is committed to promoting excellence in emergency medical services and mobile health care transportation. Our members work collaboratively to find better ways to serve others."

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2026 SOUTHERN REGIONAL EMS EXPO


Visit the 2026 Expo page to learn more about the upcoming event and how to register. 

Agenda and registration links are below. 

VIEW THE AGENDA BELOW

Learn more from the ArAA about the association's policy updates and what to look forward to in 2026! 


MPART (Medicaid Portal Access Reporting Tool)

Arkansas Medicaid Portal Crash & Downtime Reporting Process


To help identify and document the Arkansas Medicaid Provider Portal issues, a simple statewide reporting tool – MPART (Medicaid Portal Access Reporting Tool) -- has been created. This form will allow ambulance billing specialists, administrators, and designated agency staff to quickly report portal crashes, system lockups, downtime during claim entry, error messages, failure points, and time of occurrence and impact

How can your agency help? 

  • Distribute this reporting link and QR code to all billing staff and supervisors

  • Post the QR code at billing workstations for instant access when a system crash occurs

  • Encourage staff to submit a report each time the Arkansas Medicaid Portal fails, freezes, or becomes inaccessible

  • Consider including the reporting link in internal billing SOPs or training materials

Submit a Crash or Downtime Report

Webform Link


The VANTOS Health Network manages provider credentialing, contracting, and network adequacy for health plans, impacting which plans providers participate in, how they are reimbursed, and patient access to services. 

Visit the link below to learn more


SHARE is Arkansas’ statewide health information exchange. SHARE provides secure, real-time access to patient health data across care settings designed to support care in high-pressure, time-sensitive environments and supports both clinical decision-making and care coordination.

Learn more here